Keep yourself updated reading informative blogs on Cloud Communication and Collaboration Solution.
Today, the world is running at a rapid pace, and for any business to thrive and succeed, effective communication is an absolute necessity. No matter if you are a big well–established corporation or just a small startup, having a reliable and efficient phone system is essential to connect with clients, customers, and colleagues. Outshining their […]
As the world becomes more digitized, businesses are increasingly relying on technology to streamline their operations and enhance their productivity. One of the latest technological advancements in this regard is virtual assistants or virtual attendants integrated into cloud phone systems. Now let us delve deeper into the concept of virtual assistants and how they are […]
In the era of chatbots and emails, it is easy to think that customers rarely prefer calling a business. However, the opposite is true. Phone calls are still the most preferred tool used by customers trying to approach or connect with a business. A study by CFI Group has shown that more than 76% of […]
Automation has already taken the world by storm owing to its various benefits like higher productivity and availability, increased performance, and reduced operating costs. Automated IVR System i.e. Interactive Voice Response System is one such tool that streamlines workflows and is extremely useful for call center agents and supervisors. How is Automation Important for Call […]
Almost every day we hear about a new technology introduced in the market and how some businesses hit the jackpot using one of those technologies. Text-to-Speech Service is one such technology which is creating a buzz these days due to the immense benefits it offers to businesses. In the year 2020, the text-to-speech market was […]