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Businesses around the world belong to different industry verticals but the ultimate goal of every business is to grow and increase revenue. To achieve this goal, there are endless tools available in the market but very few of them are actually effective. One such tool is Website Callback Service which is getting quite popular these […]
Customer service is one of the major growth drivers for any business. According to Microsoft, 95% of consumers cite customer service as important in their choice of and loyalty to a brand. Further, it has been found that 61% of consumers have switched brands due to poor customer service with nearly half having done so […]
Click to call is a type of digital communication system that allows web users to call any brand representative by clicking on a button on a website or email signature.
Click-to-call, also known as click-to-talk, click-to-chat, and click-to-text, is embedded on the company’s websites and email signatures for easy connection among the customers with brands. It helps connect the customer to a real-time individual either by a call. This system makes it simple and easier for customers to reach directly with the company, and they don’t have to […]