We at KloudTalk care about protecting your personal information and keeping it safe. We only ask for your personal information when you register for a product, request a service, place an order or engage in some activities on our website. We require your information just to understand your needs and provide you with a better service.
You will be asked for your personal information in the following cases:
However, it will be your personal decision whether you want to share your personal information with us or not.
But do note that if you do not provide us with your complete details then you may not be able to complete the registration process. This copy of the names and phone numbers in the address book is stored on a live database which does not have a backup. If the customer deletes the address book from our servers, it will be deleted at once and on a permanent basis.
On installation of KloudTalk, the customer will be prompted to provide their personal details such as name, phone numbers, email id, etc. that will be stored in our server and will allow you to purchase and download products and obtain access to services. We will also use this information to provide you with a better, adequate and fast support over phone/ email, etc.
KloudTalk makes the use of the services of the third parties to customer’s payments and these parties take appropriate measures to protect your personal data and traffic data and to comply with relevant laws.
We take every possible precaution to protect personal information from misuse, loss, alteration, destruction or unauthorized access. While making online transactions, do not worry about the safety of your credit card information as it will pass through a secure payment gateway.
KloudTalk reserves the right to modify or update this policy at any time with or without any prior notice. We give surety to our customers that we will not use any personal information in a way that is different than the ones described in this policy.
Cookies are automatically accepted by most browsers and you have the choice to disable the same by changing the settings of your browser. However, on disabling cookies, you may not avail all services offered from our website.
Personal Data according to GDPR: Any data which can be used to identify an individual as personal data. It includes things like genetic, mental, cultural, economic or social information. Also includes name, photo, email address, bank details, post on social networking websites, medical information or a computer IP address.
We at KloudTalk have adopted a new standard for personal data laws with General Data Protection Regulation (GDPR). We realize the importance & need of personal data protection and take our users’ privacy very seriously. In order to maintain this, we handle every information provided to us by our users with utmost care.
As an organization, we are committed to maintaining the security and confidentiality while processing our users’ personal information. We, herby are happy to state that we have adopted all necessary measures to become a GDPR Compliant organization. We collect users’ data such as email address, phone number, and preferences when they perform activities on our website such as installing a software or creating an account.
We get some of the data by recording how and when users interact with our services. In order to provide the best experience with our service, we collect certain personal information of users. For the same reasons, we may share some data with our trusted partners, who are associated with us. We only share information with partners, who are complete GDPR compliant.
Here, we want to mention that the data that we share with our partners do not contain information which identifies them personally. We believe that your personal information that you provide on our website www.kloudtalk.com is within the scope of “personal data” as claimed by the General Data Protection Regulation. As it is utmost necessary to process that data to provide you better services, we require your permission for all such actions. In KloudTalk, we adopt all necessary measures to protect the personal data of our users. Our firm security policies prevent unauthorized access of user’s personal data by any 3rd party. We assure you the right to:
We preserve your personal data for the mentioned purpose it’s collected and can be removed from our database upon receiving a written request from you, once you stop using our services.