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In this age where the internet is penetrated everywhere, we have a lot of new communication tools to make business interactions better than ever. But it doesn’t mean that we shall forget already-established systems such as voicemail that have resided in the market for several years. We know that phone calls are still one of […]
Called a business and addressed by an automated answering service? Sound familiar? Undoubtedly, you must have encountered an auto attendant a number of times. So what exactly is an auto-attendant? Why do businesses use it? What benefits does it offer to businesses? Let’s discuss this. What is an Auto Attendant? Also known as IVR i.e. […]
Should you get a cloud business phone system? Or stick to the conventional telephone setup that your company is already juggling to manage? In this age when technology is developing faster than ever before, a robust cloud telephone system is vital for a business. It is interesting to know that 74% of companies say that […]
Communication is the essence of any business. Time and again, communication tools have proved their effectiveness and usefulness for businesses which is why a business phone system is a highly critical resource to one’s business operations. Whether you are a small startup, a medium-sized enterprise, or a big organization, office phone systems are a must. […]
There was a time when (IVR) Interactive Voice Response System was just about menus presenting lists of options in a robotic voice-over to callers. Those IVRs were based on a ‘one-size-fits-all’ approach and not designed around the customers’ needs. The menus were complex and lengthy which made it hard for callers to get answers to […]
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Business phone systems have become a part and parcel of every company, especially the small scale enterprises.
Click to call is a type of digital communication system that allows web users to call any brand representative by clicking on a button on a website or email signature.
Recent Blog
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