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Setting up a business is easy these days. Whether it is about renting the office space or installing systems in the office, every single service can be availed within seconds using the internet. But once the office setup is done, business gets running, marketing plans and strategies get executed, it all comes to one point […]
While each and every business interaction is important, the ones that happen between a business’s support team and its customers over the call are highly critical. Stats reveal that 92% of customer interactions occur over the phone. Interestingly, 30-50% of sales go to the vendor that responds first. Such facts clearly reveal that live phone […]
Traditionally, contact centers were tethered to wired telephone lines and on-premise PBX systems. But times have changed and we have ushered in a new era where on-premise contact centers are a thing of the past. There’s no clunky hardware and no physical boundaries. These modern-day solutions use software as their primary tool that runs entirely […]
Cloud-based PBX is one of the most preferred technologies when it comes to business phone systems. These phone systems are hosted entirely on servers in off-site data centers and function totally over the internet. The popularity of Cloud PBX is increasing because of the numerous additional features that they offer over the traditional PBX. In […]
PBX Systems have become an important requirement for all business enterprises owing to the increasing communication needs. Choosing a PBX System is often a difficult task as there are several providers offering similar types of solutions. Also, many business owners get confused with which one to choose. Before understanding the difference between the two, let me […]
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Business phone systems have become a part and parcel of every company, especially the small scale enterprises.
Click to call is a type of digital communication system that allows web users to call any brand representative by clicking on a button on a website or email signature.
Recent Blog
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