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Keep yourself updated reading informative blogs on Cloud Communication and Collaboration Solution.

Virtual Phone System: What is it? How to Set Up?

In today’s fast-paced world, communication is key to any successful business. Whether you’re a startup or a large corporation, having an efficient and reliable phone system is essential for keeping in touch with clients, customers, and colleagues. These systems are becoming increasingly popular for businesses of all sizes, offering a wide range of features that […]

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Virtual assistant

How Virtual Assistants on Cloud Phone Systems are Changing the Communication Game?

As the world becomes more digitized, businesses are increasingly relying on technology to streamline their operations and enhance their productivity. One of the latest technological advancements in this regard is virtual assistants or virtual attendants integrated into cloud phone systems. Now let us delve deeper into the concept of virtual assistants and how they are […]

Hosted Phone System

Hosted Phone System: A Beginner’s Guide to Buy

A phone system is the central component of every business. With the advancements in technology, more and more businesses are moving towards the cloud leaving behind those traditional on-premise telephone systems. Hosted Telephony or Hosted Phone Systems are breaking new ground in the business phone system landscape. As per insights, the market for cloud-based phone […]

Contact Center as a Service (CCaaS): Complete Guide

Today, customer service is one of the most imperative considerations for any business. No matter which business you deal in, you will not be able to engage your audience if you don’t offer valuable experiences to your customers. This is where the role of contact center comes into the picture. A contact center is often […]

Inbound vs Outbound Call Center

Inbound vs Outbound Call Center Solution : Key Difference

In the era of chatbots and emails, it is easy to think that customers rarely prefer calling a business. However, the opposite is true. Phone calls are still the most preferred tool used by customers trying to approach or connect with a business. A study by CFI Group has shown that more than 76% of […]

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