Keep yourself updated reading informative blogs on Cloud Communication and Collaboration Solution.
We are in the 21st century. Accept it or not – the time of traditional phone lines has gone. Emergence of advanced technologies like cloud have revamped the way business communication was done. Better call quality, lower operational costs and access to amazing communication features is making the modern day cloud based business phone systems […]
Cloud has already become a mainstay in the business landscape and we can see its growing impact in business communication as well. According to Nemertes Research, “42% of companies say they have increased cloud adoption as of 2021.” More specifically, it has been found that 91% of companies use public cloud solutions and 72% use […]
Customer service is one of the major growth drivers for any business. According to Microsoft, 95% of consumers cite customer service as important in their choice of and loyalty to a brand. Further, it has been found that 61% of consumers have switched brands due to poor customer service with nearly half having done so […]
IVRs need no introduction. We have covered a lot about the functioning of Interactive Voice Response in business phone systems in our previous blogs. Today, we are going to highlight some of the major challenges faced by businesses around the globe and how IVR system provide solution to those challenges. Phone calls are like life-lines […]
No matter how, when, and where a business started, eventually, it will need an office phone system to support its business communication. Why? Statistics reveal that 46% of businesses say that they’ve lost a customer because of ineffective or poor communication. Certainly, ineffective business communication not only causes unmet expectations but also results in clients’ […]