Frequently Asked Questions

Q & A for KloudCon

Sign up for a free KloudCon account at https://www.kloudtalk.com/registration/signup-details. You can use KloudCon through desktop client or web browser or mobile app. KloudCon mobile app is available in both Android & iOS platforms

No, you do not need any account to use KloudCon if you are only participating in a meeting. If you are invited as a participant in any meeting, you can enter the meeting password and join the conference.
However, if you are creating your own meeting and sending meeting invitation to others, you need to have a KloudCon account.

You can take a 14 Days Free Trial of KloudCon at https://www.kloudtalk.com/registration/signup-details

KloudCon is completely free for 14 days after which you need to go for a Pro plan. You get the pricing details here https://www.kloudtalk.com/pricing

No, you need webcam only to transmit your video in any meeting. Even if your PC don’t have a webcam, you can speak, listen to others and view videos of other participants in a web conference session.

You can invite others to join your meeting by adding their email id to send an automatic invitation. Also, you can copy the meeting details and send via Outlook email or any messenger such as WhatsApp, Skype etc.

Yes, you can add your logo and create your company branding.

1.You will get a dedicated Vanity url with your brand name. Example: yourbrand.kloudtalk.com
2.You can add logo in the background while your call is running on web interface

These features are available if you buy 20 or more host licenses

Yes, you can do cloud based recording with a single click. You will get 1 GB cloud storage for storing your meetings. In case you want more storage then you have the option to buy the same.

You can cancel your account at any time. Simply call us or send us an email at support@kloudtalk.com requesting that your account be closed.

Q & A for KloudTalk

A cloud phone system is a communication platform hosted on the cloud, which works rough VoIP technology. Being a cloud based product, it eliminates the need of costly and bulky hardware associated with a traditional PBX telephone setup. A cloud phone system is cost-effective, efficient and easy to manage.

KloudTalk provides several advantages for enterprises, which are listed below:

Unified Communication
Increases Staff Productivity
Expert Management of Inbound calls
Pay per user and Zero maintenance cost
Ability to scale user up and down
Enable to use office extension anywhere (Office, Home, in car etc.)
Provides seamless Business Communication/ Smart Office Communication Solution
KloudTalk is machine independent so it supports different types of devices, you can receive calls on your Handset, Laptop, Mobile-GSM, Tablet etc.
Decreases communication cost
Prevents businesses from losing customers.

KloudTalk is ideal for companies, which have a large web based customer base. For example- e-commerce, online food delivery etc. It will be easy for them to communicate with the visitors and address their sales and support queries.

KloudTalk works great for enterprises with multiple offices across the country as it makes communication among employees cost-effective compared to conventional medium.

Customer service related companies, who gets large inbound calls on a daily basis such as Hotel, Airlines, Hospitals, Banks, Cell Phone operators, Consumer goods suppliers i.e. water purification systems, big vehicle maintenance and spare parts distributors etc.

SMEs or small companies with around 1-15 employees.

Yes, you can pick telephone numbers from different area codes across the Globe. It need not be the area code of your location.

No you need not pay any maintenance charges as entire system is on the cloud. We offer free 24x7 support to our customers.

After you take our Cloud Telephony products, you need not use you existing telephone lines. Only, you can keep your Fax line.

KloudTalk offers its products in 3 packages, which have certain fixed features such as Free DID Number*, Web Dashboard, Android & iOS Mobile Apps, Unlimited Click to Call Button, Advance IVR System etc. However, call charges to GSM numbers are as per actuals. You can check our rate sheet.

KloudTalk comes with a 14 days free trial period, which allows you to test our product features. Through the free trial, you can enjoy all our features absolutely free for 14 days after which you can decide to purchase any package.

You can set up your company extensions to connect with your remote teams under one central number. This feature also helps you to make company announcements. As an administrator, you can configure several types of screening, fax and routing options.
To add or remove a user extension, log in to the Admin Portal and Choose Users.

As admin activates the automatic call recording feature, it will record all incoming and outgoing calls of that extension. You can activate recording for individual or multiple users and also for the departments. These recorded files can be downloaded or played any time. In order to use automated recordings, you need to have Premium or Enterprise plan.

KloudTalk has advanced reporting system which allows you to create reports with historical call activities, such as total number of calls, inbound and outbound call volume, information about answered calls, missed calls, average calls per day per user, times. You also get the facility of real-time live reports.

You can create and configure the Click to Call buttons from the Settings section of your KloudTalk Dashboard. These buttons can be added to your website, email signature, and marketing communication materials. You can learn to create Click to Call Buttons using KloudTalk by following this simple tutorial.

You can sign up from the official website of KloudTalk to create your account. After filling the required details and verification, you will be able to access the KloudTalk Dashboard. You can follow this easy tutorial to create your KloudTalk Account.

You can create Multilevel IVR from the Settings section of your KloudTalk Dashboard. First, select a suitable business phone number for which you want to set the IVR and then create the IVR message along with other settings from the Dashboard. Follow the simple steps mentioned in this tutorial to create Multilevel IVR.